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OUR CUSTOMER CARE PROGRAM

Yet another reason to be a Bockman’s customer!

We appreciate our loyal customers, some of which have been with us during our whole 55+ years of business! No matter whether you came to Bockman’s Auto Care —  at the beginning or just today — we’d like to say “thank you!” with our Customer Care Program. Here are some of the details:

Rewards Dollars: With every purchase, earn a percentage of your invoiced amount added to your Rewards Card to use towards future purchases.

Community Outreach/Charitable Giving: You may donate a portion of your Rewards Dollars to local and national charities. Watch your email for your opportunity to donate.

Reminder Program: Receive customized scheduled maintenance reminders and oil change reminders.

Referral Program: Pass out your Referral Cards and earn dollars toward future visits when a new customer you referred comes in for service.

Earn Free Oil Changes: Ask us how.

Membership is FREE: Look for more benefits and special offers in the mail or by email.

Look up your Rewards Card balance by entering your Rewards Card Pin # (on back of card)

24-Hour Roadside Assistance

To earn your lifetime business, we do more than service your vehicle — we provide safety and peace of mind. That’s why we offer a 24-Hour Nationwide Roadside Assistance Program designed to help you in the event of an emergency. Read the back of your Customer Care brochure for instructions, terms and conditions. This program includes:

  • Towing
  • Emergency fuel delivery
  • Lock-out
  • Jump start
  • Flat repair

Roadside Assistance Instructions

Call the Roadside Assistance phone number on your Bockman’s Auto Care Rewards Card. You will be instructed to enter your 8-digit Pin Number located on the back of your Rewards Card.

If you are within 25 miles of Bockman’s Auto Care, you must instruct the Tow Truck operator to bring your vehicle to our location.

Roadside Assistance benefits can be used up to two times per 12 month period. Maximum coverage per occurrence: Local: $100.00. Nationwide: $150.00.

Roadside Assistance Terms & Conditions

Your Roadside Assistance benefits automatically renew for one year when you have your vehicle(s) serviced by Bockman’s Auto Care at least twice in the previous 12 months.

Roadside Assistance is provided to customers at the discretion of Bockman’s Auto Care. Bockman’s Auto Care reserves the right to change this benefit at any time. Excessive or improper usage may result in the termination of this benefit.

FIND OUT WHAT’S NEW

Our latest announcements & articles

An educated customer is our best customer! But sometimes we share things that are fun, entertaining, and give you a glimpse into the culture and uniqueness of Bockman’s Auto Care. We’re adding things almost every day, so be sure to take a look now — and come back again to see what’s new. Here’s our three latest posts or view our entire, searchable library.

Top 6 Signs You Need Shocks or Struts

Top 6 Signs You Need Shocks or Struts

When you start noticing that your ride doesn’t feel right or seems harder than before, chances are that the shocks and/or struts are worn out. How do you know for sure? Let’s look at the 6 most common symptoms of bad shocks and struts.

read more
The Importance of a Pre-Trip Vehicle Check

The Importance of a Pre-Trip Vehicle Check

After a long and stressful quarantine, home schooling and remote working, chances are you're ready go anywhere simply for a change of scenery. If you're not ready to board a plane, how about a family road trip?  Yes! You can start planning now! Where to go, what to...

read more

Click here to learn why these awards, partnerships and certifications are so important

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EASY DIRECTIONS

We're right in town

EITHER IN PERSON OR ONLINE

We're easy to find!

We're located on Oakland Drive in Sycamore, behind Hy-Vee and just down the street from Ollie's. Come visit us today!

2158 Oakland Drive in Sycamore

Call us at 815.756.7413

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