5

As a first time customer and new resident in town, very pleased with the service from start to finish! Honest and very accommodating! We'll be back!

5

Best service in town! Not only is this shop honest and friendly but they take the time to explain their findings and options. After searching throught the Dekalb area for a shop I can depend on, I must say I am thrilled to have found Sam and the gang at Bockman's. Courtesy shuttle gets you where you need to go and picks you up when the work is done. It doesnt end here...then you get an email with their findings and even pictures! Great value added service!

5

Always happy with their honesty and service. Glad I finally found someone I can trust.

5

Great service, as usual. Thanks!

5

I take pride in handling my own auto repairs, however; the time came for a timing belt which was beyond my ability. I had enough of the poor service at all the Bemis locations. I knew about Bockman's for years and their great customer service reputation, but never had a chance to use their service. I visited Honda with a coupon for $699 timing belt with no fine print. It seemed to good to be true. I ended up receiving an inflated repair estimate with various ancillary charges which were neither recommended or required for the service nearing $1,500. I was insulted. I then scheduled a repair at Bockman's. I dropped the vehicle off early. A tech actually came out and looked at my vehicle first hand, I shared my knowledge of the issues with him, and he was immediately on top of the problems. The free shuttle brought me home. I was sent photos that actually illustrated the problem. The repair was complete and the car ran very well. We then moved onto the second issue in which the tech did a very thorough job and was able to discover additional problems. I was again sent photos that clearly depicted the problem. Sam also provided a complete walk through with pricing. Even though my pride was hurt, and my pocket took a hit, I have come to terms with the high quality service I received. My car is back in great operating condition thanks to the highly skilled professionals at Bockman's. They are the benchmark for customer service in auto care!

5

Always excellent, friendly, and kind. Bockman's gets the job done well. I won't go anywhere else!

5

Great service

5

I know when I take my car to Bockman's, I can trust them to take care of my car's needs without suggesting unnecessary repairs. And my car runs noticeably smoother driving it home. I recommend Bockman's!

5

Great place to service my vehicle !...Thank you!

5

Very efficient and oil change went well. Appreciate the inside of car was cleaned up.