My vehicle needed replacement of the front wheel bearing/hub assembly and both rear shocks. A tire also needed mounting and balancing and a 2-wheel alignment was performed. Text updates provided timely diagnostics. I then called to authorize the repairs, which were completed in less than two days (included time needed to order the parts). A text update notified me that repairs were complete. Cost was reasonable. As with my past experiences with Bachman's, repairs were not inflated and the work was reliable. I've never had to return the vehicle because service was not performed correctly.