I normally use one of the oil change national chains when it comes time to change my vehicle's oil. Mt rationale was that it was less expensive and this is not a difficult task. I have even done it in the past. However as I have gotten older I find I value having more of a relationship with my vendors than when I was younger and more foolish. Therefore I decided to take my vehicle to Bockman's Auto Care to have my oil changed. It was a pleasure. I was in and out quickly but more importantly the staff really cared that the job was done well and that I was satisfied. In addition to the oil change they conducted a multi-point inspection of my vehicle pointing out areas that I wanted to keep an eye on. There was no hard sell or created hysteria but rather a balanced discussion of the steate of my vehicle. I felt not only had I received good service but here was a vendor who truly cared whether I was happy with the work or not. Plus all the staff are members of the DeKalb-Sycamore community and are actively involved in making it a great place to live.