I am a widow, working as a grocery store clerk, and had some bad, ugly & horrible experiences at other repair shops. I am terrified of unanticipated problems and high repair costs. This was my first time at Bockman's. Sam and Michelle helped me out with my recent services. I went to get my car back, armed with a credit card, a checkbook, and a friend who can give me a ride home in case I can't get my car back. I couldn't be happier with the service I received. The charge was something I can handle easily, I spent way less money than I expected. I've never been to a repair shop that just let me go so easy, and didn't hold my car for ransom, didn't charge a minimum of a diagnostic fee or hour's labor tacked on or scare me into unanticipated costly repair work. I am appreciative, grateful and happy. I highly recommend Bockman's.