WARRANTIES, PAYMENT TERMS & FINANCING
You know, the fine print
At Bockman’s Auto Care, we strive to make doing business with us as easy as possible. Our business practices are set up to make getting your vehicle’s needed repairs, maintenance and upkeep as affordable as we can.
Customer Care Program
For instance, we recommend that you join our Customer Care Program. You’ll earn points you can use on future services and you can even donate your unused credits to a local charity.
You will always be contacted and presented with an estimate for service costs once our technicians have looked over your vehicle. While we are pretty good at being accurate, do know that sometimes the estimate will change if we find other things wrong. In most cases, our customer service representative will let you know if this is the case ahead of time.
Payment for repairs and maintenance to your vehicle is expected when service is completed and you are ready to pick up your vehicle. You may pay by cash, local check, or credit/debit card. We do also offer financing through the NAPA EasyPay Financing Program (see below).
We offer the NAPA EasyPay Financing Program, a 6 month special financing plan, available* on purchases of $199 or more made with your NAPA EasyPay credit card. NAPA EasyPay Credit Card Cardholder Benefits
- Accepted at gas stations nationwide**
- Accepted at over 25,000 Synchrony Car Care locations
- Exclusive cardholder discounts
- No annual fee***
- Convenient monthly payments
- Online account management
*Subject to credit approval. Minimum monthly payments required. See store for details.
**Gas purchases not eligible for promotional financing. Subject to credit approval. Valid everywhere Synchrony Car Care is accepted in the U.S. & Puerto Rico
*** For new accounts: Purchase APR is 29.99%;
Minimum Interest Charge is $2.
There’s no greater peace of mind® than knowing you have one less worry by having your vehicles serviced by the professionals at Bockman’s Auto Care, your local NAPA AutoCare Center. We stand behind our work with the NAPA AutoCare Peace of Mind® Warranty. This written warranty is honored at more than 17,000 locations nationwide – more than any other automotive repair brand. Benefits of this warranty:
- Included FREE with your qualifying repair or service work.
- Covers parts and labor on qualifying repairs and services for 36 months/36,000 miles.
- Honored nationwide by thousands of NAPA AutoCare Centers, so you’re protected even when you travel.
For warranty service outside a 25 mile radius from your original repairing location, contact the NAPA AutoCare Warranty Administrator at 800-452-NAPA (6272). For warranty service inside a 25 mile radius from your original repairing location, please contact your original location for service.
Terms and Conditions
Feel free to review the NAPA AutoCare 24/24 Peace Of Mind® Warranty Terms and Conditions here.
FIND OUT WHAT’S NEW
Our latest announcements & articles
An educated customer is our best customer! But sometimes we share things that are fun, entertaining, and give you a glimpse into the culture and uniqueness of Bockman’s Auto Care. We’re adding things almost every day, so be sure to take a look now — and come back again to see what’s new. Here’s our three latest posts or view our entire, searchable library.
Winter is just around the corner, and with it, often comes the need for new tires. We’ve put together this tire guide to help you make a more informed decision. From knowing when your tires are worn out to picking the best ones for your vehicle, we have everything you need to know right here.
When you start noticing that your ride doesn’t feel right or seems harder than before, chances are that the shocks and/or struts are worn out. How do you know for sure? Let’s look at the 6 most common symptoms of bad shocks and struts.
Imagine this scenario: You pick up your car from the repair shop, excited to see how it feels with new brakes on the front and back wheels. But you don’t make it home before you notice the brakes are squeaking. You start wondering if the mechanic actually did the work...
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