WARRANTIES, PAYMENT TERMS & FINANCING

You know, the fine print

At Bockman’s Auto Care, we strive to make doing business with us as easy as possible. Our business practices are set up to make getting your vehicle’s needed repairs, maintenance and upkeep as affordable as we can.

Customer Care Program
For instance, we recommend that you join our Customer Care Program. You’ll earn points you can use on future services and you can even donate your unused credits to a local charity.

Estimates
You will always be contacted and presented with an estimate for service costs once our technicians have looked over your vehicle. While we are pretty good at being accurate, do know that sometimes the estimate will change if we find other things wrong. In most cases, our customer service representative will let you know if this is the case ahead of time.

Payment Terms
Payment for repairs and maintenance to your vehicle is expected when service is completed and you are ready to pick up your vehicle. You may pay by cash, local check, or credit/debit card. We do also offer financing through the NAPA EasyPay Financing Program (see below).

Financing
We offer the NAPA EasyPay Financing Program, a 6 month special financing plan, available* on purchases of $199 or more made with your NAPA EasyPay credit card. NAPA EasyPay Credit Card Cardholder Benefits

  • Accepted at gas stations nationwide**
  • Accepted at over 25,000 Synchrony Car Care locations
  • Exclusive cardholder discounts
  • No annual fee***
  • Convenient monthly payments
  • Online account management

*Subject to credit approval. Minimum monthly payments required. See store for details.
**Gas purchases not eligible for promotional financing. Subject to credit approval. Valid everywhere Synchrony Car Care is accepted in the U.S. & Puerto Rico
*** For new accounts: Purchase APR is 29.99%;
Minimum Interest Charge is $2.

Warranties
There’s no greater peace of mind® than knowing you have one less worry by having your vehicles serviced by the professionals at Bockman’s Auto Care, your local NAPA AutoCare Center. We stand behind our work with the NAPA AutoCare Peace of Mind® Warranty. This written warranty is honored at more than 17,000 locations nationwide – more than any other automotive repair brand. Benefits of this warranty:

  • Included FREE with your qualifying repair or service work.
  • Covers parts and labor on qualifying repairs and services for 24 months/24,000 miles.
  • Extend your coverage to 36 months/36,000 miles when you use your NAPA AutoCare EasyPay Credit Card* (applications available at participating locations).
  • Honored nationwide by thousands of NAPA AutoCare Centers, so you’re protected even when you travel.

For warranty service outside a 25 mile radius from your original repairing location, contact the NAPA AutoCare Warranty Administrator at 800-452-NAPA (6272). For warranty service inside a 25 mile radius from your original repairing location, please contact your original location for service.

Terms and Conditions
Feel free to review the NAPA AutoCare 24/24 Peace Of Mind® Warranty Terms and Conditions here.

FIND OUT WHAT’S NEW

Our latest announcements & articles

An educated customer is our best customer! But sometimes we share things that are fun, entertaining, and give you a glimpse into the culture and uniqueness of Bockman’s Auto Care. We’re adding things almost every day, so be sure to take a look now — and come back again to see what’s new. Here’s our three latest posts or view our entire, searchable library.

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We're located on Oakland Drive in Sycamore, behind Hy-Vee and just down the street from Ollie's. Come visit us today!

2158 Oakland Drive in Sycamore

Call us at 815.756.7413

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